Refund policy

Return & Refund Policy

At Deezy Store, we want you to be completely satisfied with your purchase. If you're not fully happy with your order, we're here to help with a simple and transparent return process.

1. Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be returned in its original packaging with all included accessories.
• Proof of purchase or your order number is required.

2. Return Process

Before returning any item, you must contact our customer support team to obtain return authorization and return instructions.

Email: support@deezystore.com
Phone: +1 (623) 279-2422

Returns sent without prior authorization may not be accepted.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the item received is damaged, defective, or incorrect due to our error.

4. Restocking Fee

A $2.99 restocking fee may apply to approved returns to help cover inspection, handling, and restocking costs. This fee will be deducted from the refund amount where applicable.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved, your refund will be issued to your original payment method within 5 business days. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

6. Non-Returnable Items

The following items are not eligible for return:

• Items that have been used, worn, or damaged after delivery.
• Items returned without original packaging.
• Products marked as final sale or non-returnable on the product page.

7. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will work quickly to provide a replacement or refund at no additional cost to you.

8. Late or Missing Refunds

If you have not received your refund within the expected timeframe, please first contact your bank or payment provider. If the issue remains unresolved, feel free to contact our support team for further assistance.

9. Contact Information

If you have any questions regarding our Return & Refund Policy, please contact us:

• Email: support@deezystore.com
• Phone: +1 (623) 279-2422
• Address: 8712 Wind River Dr, Fort Worth, TX 76179, United States